SimplifyTech
Computer repair, home tech help and managed IT for businesses, out of a shop at 19084 Market Street in New Paris. SimplifyTech has been fixing computers around Michiana for more than 25 years.
SimplifyTech at a glance
wesimplify.tech- Service
- Managed IT and tech supportComputer repair, networks, hardware
- For
- Businesses and householdsOn site, in the shop or remotely
- Where
- MichianaElkhart, Goshen, Middlebury, Milford, Millersburg, Nappanee, New Paris, North Webster, Syracuse and Wakarusa
- Contact
- (574) 831-4678support@wesimplify.tech, Monday to Friday, 8 a.m. to 5 p.m.
Two kinds of customers, one shop
For businesses, SimplifyTech works as the IT department you don’t have to hire. Day to day, that means keeping computers, servers and networks patched and running, watching the network, managing antivirus and backups, and picking up the phone when something breaks. It also covers the bigger jobs, like moving email to a new system, getting files onto new machines, or working out what to buy next. Companies that don’t want a monthly plan can buy a block of prepaid support hours at a discount instead.
For households it’s simpler. Bring in a laptop that won’t start, or have a technician come out to fix the Wi-Fi, set up a new computer, or get the printer talking to everything else. Plenty of problems get solved over a remote connection without anybody leaving the shop.
The shop sells hardware too, from solid-state drives and cables up to the firewalls, managed switches and routers a business network runs on. Usually the person recommending a part is the one who installs it.
- Managed IT services
- Network monitoring and security
- Backup and recovery
- Remote support
- Computer repair
- Email and data migration
- Business hardware
- Prepaid support hours
See business IT services on wesimplify.tech
How it fits with NPTech
SimplifyTech is a division of NPTech, and it does the technical support for the rest of the family, the internet companies included. The people keeping NPTech’s own systems running are the same ones who’d look after yours.
Businesses often pair it with a Community Fiber connection and a phone system from Advanced Products Group, so the line, the computers and the phones all come from people down the road who already know each other.
Questions people ask
Is SimplifyTech part of NPTech?
Yes. SimplifyTech is a division of NPTech, which used to be called New Paris Telephone.
Do you work on home computers, or just businesses?
Both. Households bring in laptops and desktops for repair or have a technician come out, and businesses use SimplifyTech as their outside IT team.
Can you fix it without coming out?
Often, yes. With remote support a technician connects to your computer securely and works on it from the shop, which saves a trip for a lot of problems.
Which areas do you cover?
Elkhart, Goshen, Middlebury, Milford, Millersburg, Nappanee, New Paris, North Webster, Syracuse and Wakarusa, and the shop is on Market Street in New Paris.
I have a BNIN email address. Who supports it?
SimplifyTech does. If you get an email asking you to reset your BNIN password or confirm card details, it isn’t from us. Forward it to support@wesimplify.tech and call (574) 831-4678.
Go to SimplifyTech
Remote support, business IT plans and BNIN email help are all on SimplifyTech’s own site.
Or call (574) 831-4678 for the shop.