LIFELINE SERVICE

New Paris Telephone Company dba NPTech (NPT) offers Lifeline Assistance to eligible customers.  Lifeline Assistance provides eligible residential customers with a $5.25 discount on monthly local phone service or a $9.25 discount on monthly broadband internet service when selecting a minimum speed package that meets the federal lifeline program requirements.  Exceptions may apply to the speed package, please contact NPT to inquire.  Lifeline Assistance is available to all residential customers who meet the following requirements:

• Customers, their dependents, or their household must be participants in one of the following programs: Medicaid, SNAP, Supplemental Security Income (SSI), federal public housing assistance (Section 8) or the Veteran’s or Survivor’s Pension Benefit.
• In addition, a customer may be eligible if his or her household income is at or below 135% of the Federal Poverty Guidelines.

To apply for Lifeline Assistance, please contact our office at (574) 831-2176.  Application forms for Lifeline Assistance are available in our office.  Lifeline customers must annually recertify their continued eligibility by the anniversary of their service initiation date.