PHONE SERVICE
We offer basic Telephone Service in our local New Paris Exchange. Below are the prices for Residential and Business Telephone Service.
Residential Phone Service
NPTech Service fee: $16.67 per month*
Taxes, surcharges, state & federal fees: $13.05 per month
Residential service lines have Touch-Tone (push button) service. Touch-Tone is the phone service you need today to let you talk to computers, pagers and remote control equipment.
Telephone Service for the hard of hearing and deaf
Relay Indiana provides full telephone accessibility for people who are deaf, hard of hearing or speech impaired. Relay Indiana processes over 1 million calls every year and is available 24 hours a day, 365 days a year. Specially trained Communication Assistants connect the call and remain on the line to assist in the conversation.
Business Service
Single Line: $31.42 per month*
Taxes, surcharges, state & federal fees: $14.05 per month*
Multi Line: $31.42 per month*
Taxes, surcharges, state & federal fees: $19.03 per month*
Business Rollover Trunks: $48.50 per month*
Taxes, surcharges, state & federal fees: $19.03 per month*
Lifeline / Link-Up Assistance Service
NPTech offers Lifeline Assistance for voice landline service to eligible customers. Lifeline Assistance provides eligible residential customers with a $5.25 discount on monthly local phone service.
The new ACP program provides a $30 discount on monthly broadband internet service when selecting a speed package of 30Meg / 3Meg service.
Lifeline Assistance and the ACP is available to all residential customers who meet the following requirements:
- Customers, their dependents, or their household are participants in one of the following programs:
- Medicaid
- SNAP (or free school lunch eligible)
- Supplemental Security Income (SSI)
- Federal public housing assistance (Section 8)
- Veteran’s or Survivor’s Pension Benefit.
- In addition, you may be eligible if your household income is at or below 135% of the Federal Poverty Guidelines.
To apply for either of these benefit programs, please contact our office at (574) 831-2176, or stop by for an application form.
Lifeline and ACP customers must annually recertify their continued eligibility by the anniversary of their service start date.
*prices and taxes are subject to change, price shown does not include extra call features, state or federal taxes and fees.
OUR LOCAL TELEPHONE SERVICE AREA
NPT Voicemail Instructions
| Dial: 831-9830 or *98 | ||
| Main Menu | ||
|
1
|
To get Messages | |
| 2 | To send a Message | |
|
3
|
Work with your Greetings | |
|
4
|
Change your settings | |
| 6 | Get your deleted messages | |
|
7
|
To leave this mailbox and log on as another subscriber | |
|
*
|
Exit | |
| To get your voice mails | ||
| 1 | Press 1 (at the main menu) then: | |
|
1
|
To repeat | |
|
2
|
To save as new | |
|
3
|
To delete your message | |
|
4
|
To reply | |
| 5 | To send a copy | |
|
#
|
To leave as saved | |
|
*
|
Exit
|
|
| Work With your Greetings | ||
| 3 | Press 3 (at the main menu) then: | |
|
1
|
To Repeat | |
|
2
|
To save as new | |
|
3
|
To delete your message | |
|
4
|
To Reply | |
|
5
|
To send a copy | |
| # | To Leave as saved | |
|
*
|
To Exit
|
|
| Change your settings | ||
| 4 | Press 4 (at the main menu) then: | |
|
1
|
To work with your group lists | |
|
2
|
For hands free and timer saver options | |
|
3
|
For security options | |
|
5
|
For notification options | |
|
6
|
For additional screening settings | |
|
9
|
For additional screening settings | |
|
*
|
To Exit
|
|
| For Security Options | ||
|
1
|
To change your PIN | |
|
2
|
To change your fast login feature | |
|
3
|
To change your skip PIN feature | |
| * |
Exit
|
|
NPT Custom Calling Features
Custom Calling services add extra flexibility
to your telephone service without special equipment or a visit
from an installer. Whether you’ve a business or a home customer,
one of our representatives can tell you all about custom calling
services. There is no installation charch for custom calling services.
Please contact New Paris Telelphone to install custom calling
features.
| Calling Feature |
Price
per month |
|
Caller ID Name Only
|
$3.00
|
| Caller ID Name & Number |
$5.00
|
| First Custom Calling Feature |
$2.00
|
| Each Additional Custom Calling Feature |
$1.00
|
| How to use Calling features | |
| Feature | To enable or disable press: |
| Active Automatic Recall | *66 or 66# |
| Cancel Automatic Recall | *86 or 86# |
| Automatic Call Back | *69 or 69# |
| Active Selective Call Forwarding | *63 or 63# |
| Cancel Selective Call Forwarding | *83 or 83# |
| Call Forwarding Busy | No Dial Code |
| Call Forwarding No Answer | No Dial Code |
| Active Selective Call Rejection | *60 or 60# |
| Cancel Selective Call Rejection | *80 or 80# |
| Activate Unidentified Call Rejection | *77 or 77# |
| Cancel Unidentified Call Rejection | *87 or 87# |
| Call Forwarding | *72 or 72# |
| Cancel Call Forwarding | *73 or 73# |
| Call Waiting | *Flash |
| Caller ID Number Block | No Dial Code |
| Cancel Call Waiting | *70 or 70# |
| Caller ID Number Block | *67 |
| Caller ID Unbloack | *82 |
| Calling Name Delivery | No Dial Code |
| Calling Number Delivery | No Dial Code |
| Selective Call Acceptance | *64 or 64# |
| Speed Call (8) | *74 or 74# |
| Speed Call (30) | *75 or 75# |
| Three-Way Calling | *Flash |
| Selective Distinctive Alert | *61 or 61# |
| Cancel Selective Distinctive Alert | *81 or 81# |
| Voice Mail | No Dial Code |
| Ident-a-Ring | No Dial Code |
OFFICE LINE
574-831-2176
INTERNET TECH SUPPORT
888-831-4678
WORKING HOURS
(M-F) 8:00am – 5:00pm
OFFICE LINE
574-831-2176
INTERNET TECH SUPPORT
888-831-4678
WORKING HOURS