Frequently Asked Questions
What is the ACP?
The ACP is a government program that reduces your monthly Internet bill.
How much is the discount?
The discount is up to $30.00 per month applied against your monthly recurring charges for eligible Internet services. Taxes and other fees are not eligible for the discount.
Who is eligible?
You are likely eligible if your household’s income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch.
To quickly see if you qualify, go to : https://www.affordableconnectivity.gov/do-i-qualify/
Can my household receive the ACP benefit on more than one account?
No, a household can only receive one ACP discount at a time. A household is a group of people who live together and share income and expenses (even if they are not related to each other).
How long will the discount last?
The discount is temporary in nature. Once the government ends the ACP, you will be charged Community Fiber’s normal undiscounted rates and general terms and conditions if you continue to receive service from Community Fiber. The duration of this discount program is entirely up to the Government agency responsible and Community Fiber has no say in the matter.
Can I transfer this benefit to another provider?
Yes. If you are eligible for and receive the ACP discount, you may obtain broadband service from any participating provider at any time.
For more information from the FCC about this program click the link below